Ingram Micro Nets Outsourcing Agreements in Northern

Europe / Company to Deliver Fulfilment and Configuration Servicesto Telenor (Norway) and GE Capital ITS (Denmark) BRUSSELS, Belgium and SANTA ANA, Calif. (PROTEXT) - IngramMicro Inc., the world's largest wholesale provider of technologyproducts and services, today announced it has signed outsourcingagreements with Telenor IT Service & Installation in Norway andGE Capital IT Solutions in Denmark to provide fulfilment andconfiguration services. "Ingram Micro continues to reinforce its current position asthe leading services and solutions provider to the entiretechnology industry by providing resellers and vendors withcontracted services," said Gregory M. Spierkel, executive vicepresident, Ingram Micro and president, Ingram Micro Europe. "Thetwo agreements include end-user fulfilment and configurationservices that will allow both Telenor IT Service & Installasjonin Norway and GE Capital IT Solutions in Denmark to offer evenhigher levels of customer service and to reduce operating costsby focusing on their core competencies, using Ingram Micro as anintegral business partner." Telenor IT Service & Installasjon -- Norway Telenor IT Service & Installasjon is one of the largestcorporate resellers in the country. With today's announcement,Ingram Micro becomes its partner for distribution of information-technology products in Norway. Through this agreement, Telenor ITService & Installasjon will leverage Ingram Micro's productbreadth, offering its customers access to tens of thousands ofcomputer and hardware products from brand-name technologyvendors. "Our need to ensure profitability within sales anddistribution of IT equipment makes this kind of partnershipimportant to us," said Jan Kare Pedersen, managing director,Telenor IT Service & Installasjon. "Ingram Micro is a veryprofessional distributor and a business partner in whom we havegreat confidence." Under the terms of the agreement, which will be in effect fromOctober of this year, Ingram Micro Norway will fulfil all IT-product shipments to Telenor's customers in the Norwegian market.In addition, the contract involves a business operation transferof 24 of Telenor's employees to Ingram Micro Norway. Telenor'ssales, marketing and support teams will continue to serve itscustomers directly in the Norwegian market. "We welcome the arrival of the Telenor employees and lookforward to launching this new partnership with Telenor IT Service& Installasjon," said Ove Kristensen, managing director, IngramMicro Norway. "Telenor is already one of our largest resellercustomers. Today's agreement is therefore significant and veryimportant to our organisation as it will give us considerablegrowth in the Norwegian market," Kristensen said. In 1998, Telenor IT Service & Installasjon, with TelenorBedrift, had combined product purchases of more than 2 billionNOK, or approximately US $275 million. Starting with this three-year agreement, Telenor IT Service & Installasjon will acquire amajority of its products from Ingram Micro Norway. GE Capital IT Solutions -- Denmark GE Capital IT Solutions is a global one-source provider ofintegrated business and support solutions and one of the largestand fastest-growing corporate VAR in Denmark. Through thestrategic outsourcing agreement announced today, Ingram Micro hasbecome its primary supplier of technology products and its mainpartner for outsourcing all of its physical distribution ofproducts to customers in Denmark. In addition, the partnershipwith Ingram Micro gives GE Capital IT Solutions' corporatecustomers the opportunity to purchase multivendor solutions froma single source quickly and efficiently. With today's agreement, GE Capital IT Solutions no longer willneed to stock, configure or assemble products prior to delivery,as Ingram Micro will assume these functions. GE Capital ITSolutions will close down its Birkerod (Denmark) warehouse andconfiguration facility. All the facility's employees willtransfer to Ingram Micro Denmark. "Outsourcing our product fulfilment and integration service toIngram Micro, will help us reduce operating costs and increaseour service level to our customers," said Peder Bjerge, managingdirector, GE Capital IT Solutions Denmark. "We chose Ingram Microbecause it understands how to integrate the entire technologysupply chain, ensuring maximum efficiency and service." In 1998, GE Capital Denmark had more than 500 million DKK, orapproximately US $75 million, in total revenue. With thisagreement, Ingram Micro Denmark will supply products for most ofGE Capital Denmark's annual sales. Asger Falstrup, vice president, Ingram Micro Northern Europe,said: "These agreements with Telenor in Norway and GE Capital inDenmark further consolidate Ingram Micro's position as theleading wholesale provider of technology products and services inthe Nordic region." He added: "I believe more and more of oursuccessful and forward-looking customers are realising that thechallenging cost levels of doing business in the Nordic regioncan be significantly improved by outsourcing large parts of theirbusiness to Ingram Micro. Doing so allows them to better focus ontheir core business and thus further enhance their services tothe customer." Today's announcements in Northern Europe add to the growinglist of technology resellers and vendors that seek to conductbusiness proficiently and cost-effectively by leveraging IngramMicro's strengths. In the USA, Ingram Micro recently announcedsimilar outsourcing agreements with Software Spectrum Inc., ElcomInternational Inc., CompUSA and Unisys Corporation. About Ingram Micro Inc. Ingram Micro Inc. (NYSE: IM), headquartered in Santa Ana(California) is the world's largest wholesale provider oftechnology products and services, and is a leader in assembly andintegration services with sales of $25.5 billion for the pastfour reported quarters. The company and its subsidiaries operatein 34 countries and distribute more than 225,000 products to morethan 140,000 resellers in 130 countries. Ingram Micro can befound at www.ingrammicro.com. About GE Capital IT Solutions GE Capital IT Solutions is a global one-source provider ofintegrated business and support solutions that keep its customerssharply focused on their businesses' key success factors.Headquartered in Newport (Ky.) GE Capital IT Solutions offers asuite of strategic solutions to support the informationtechnology needs of diverse industries and businesses, employingthe Six Sigma Quality methodology. Solutions are focused intothree main categories: business solutions, support solutions andacquisition solutions that cover areas including IT ManagementServices, E-Commerce, Internetworking Architecture Services,Software Licensing, Asset Management, Enterprise ManagementServices and Disaster Recovery. The company has offices in 18countries worldwide. The company is a wholly owned subsidiary ofGE Capital Services, a diversified global financial servicescompany with 28 specialized businesses. To learn more go towww.gecits.ge.com. About Telenor IT Service & Installasjon Telenor IT Service and Installasjon provides products andservices in the areas of telephony, information technology,electrical engineering, security and integrated solutions. Morethan 6,000 employees carry out installation, service andmaintenance within the fields of telecommunications andinformation technology, as well as integrated installations. In1998, both turnover and profits increased. More and more of thebusiness is generated from customers outside Telenor. Telenor ITService and Installasjon's head office is situated in Oslo(Norway). Telenor IT Service & Installasjon operates in bothSweden and Denmark, but first and foremost nation-wide in Norway.This is important in order to serve large customers and offercomplete solutions. The business area employs people in mostmunicipalities, working out of 150 locations, securing a localpresence and local knowledge all over the country. As part ofTelenor's increasing international activity, Telenor IT Serviceand Installasjon had several assignments in the Nordic countriesas well as in a range of other countries, most recently inBangladesh, Montenegro, Kosovo, Lithuania and Russia. For furtherinformation: www.telenor.com. Forward-Looking Statement Certain statements in this press release may be forward-looking statements that involve risks and uncertainties. Wordssuch as "anticipates," "intends," "plans," "believes," "seeks,""estimates" and variations of such words and similar expressionsare intended to identify such forward-looking statements. Thesestatements are based on current expectations and projectionsabout the technology distribution industry and assumptions madeby Ingram Micro's management and are not guarantees of futureperformance. Therefore, actual events and results may differmaterially from those expressed or forecasted in the forward-looking statements due to factors such as those identified inExhibit 99.01 of Ingram Micro's annual report on Form 10-K forthe fiscal year ended January 2nd 1999. Other risks oruncertainties may be detailed from time to time in Ingram Micro'sfuture Securities and Exchange Commission filings. Ingram Microundertakes no obligation to update any forward-looking statementsin press releases. Ingram Micro is a trademark used under license by Ingram MicroInc. All other logos, brand names and product names aretrademarks of their respective companies. ots Original TextService: Ingram Micro Inc. Internet: http://www.newsaktuell.deContact: Eline Jongerius, Director of Public Relations, Europe,of Ingram Micro, (+31)-30-2464001 ext. 4400, fax: (+31)-30-2465400, eline.jongerius@ingram.nl; or Raffaela Millonig, AccountManager of Aid Network, (+39)-02-676063 ext. 26, fax: (+39)-02-67606341, raffaela.millonig@aidnetwork.com; or Anne KarinAugland, Information Director of Telenor IT Service &Installasjon AS, 47-22-77-32-03 or 47-901-30-100 Web site:http://www.gecits.ge.com Web site: http://www.telenor.com Website: http://www.ingrammicro.com

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