Anacomp and Viterra Energy Services Sign Online Document-Management Solution Agreement / German Utility Selects Anacomp's ImageSTAR Offering for Web-Delivery An

San Diego (PROTEXT) - Anacomp(R), Inc. (Nasdaq: ANCO), aleading application service provider for Internet-based document-management services, today announced an agreement with ViterraEnergy Services of Germany, formerly Raab Karcher EnergyServices, to implement a web-based document-management solutionto provide storage and delivery of customer heating bills. With 1,200 employees at 20 branches throughout Germany,Viterra Energy Services provides energy services to severalhundred thousand residential and commercial properties. Theseservices generate more than 11 million pages of heating billseach year. Before implementing Anacomp's online solution, Viterrasent an extra printed copy of most bills to its local branchesfor verification and correction before billing. Processing andstoring this large volume of paper documents was costly anderror-prone, and resulted in substantial delays in billing andcustomer service. After evaluating several options, Viterra selectedImageSTAR(R), Anacomp's enterprise-wide digital document-management offering in the European market, for the onlinedelivery and storage of these heating bills. The heating billsare now hosted in electronic format and accessed by branchpersonnel via wide- area network. Anacomp's solution delivers theheating bills automatically to each branch for pre-billingverification and any bill can now be quickly accessed andsearched in response to customer inquiries. Viterra has reduceddocument delivery time from days to seconds and virtuallyeliminated storage and handling of paper documents, resulting insignificant cost savings, operational efficiencies in the billingprocess and enhanced customer satisfaction. "We had a document-management issue that needed to beaddressed quickly and effectively," said Dieter Moritz, ManagingDirector of IT for Viterra Energy Services. "Anacomp's solutionmet our requirements and we plan to extend these capabilitiesinto other areas, like integration into our ERP System SAP R/3,and also to integrate new options to further enhance ouroperations." "Anacomp's ImageSTAR offering has optimised Viterra's businessprocesses," commented Peter Williams, executive vice president ofAnacomp. "The online delivery and storage of documents hascreated a number of efficiencies and increased individualproductivity which has resulted in enhanced customer service." Anacomp, Inc. is a global application service provider (ASP)for digital document-management outsource services using theInternet and other technologies. The company has been providingdocument-intensive outsourcing for more than 30 years, giving itthe scale and history of customer service to host business-critical document-management applications for its customers.Anacomp is also a leading provider of field maintenance servicesand document- management systems and supplies. For moreinformation, visit Anacomp's web site at www.anacomp.com. The information in this news release may contain forward-looking statements under the Private Securities Litigation ReformAct of 1995. These forward-looking statements are subject toknown and unknown risks, uncertainties, and other factors thatmay cause actual results to be materially different from thosecontemplated by the forward-looking statements. Such risks,uncertainties and other important factors include: generaleconomic and business conditions; industry trends; industrycapacity; competition; raw material costs and availability;currency fluctuations; the loss of any significant customers;changes in business strategy or development plans; availability,terms, and deployment of capital; availability of qualifiedpersonnel; and changes in, or failure or inability to complywith, government regulation. Anacomp's news releases are distributed through PR Newswireand can be accessed via the Internet (www.anacomp.com orwww.prnewswire.com) or by fax- on-demand (800-758-5804, ext.054532). Anacomp and ImageSTAR are registered trademarks of Anacomp,Inc. All other trademarks are the property of their respectiveowners. ots Original Text Service: Anacomp, Inc. Internet:http://www.newsaktuell.de Contact: Media: Julie Miller, PublicRelations of Anacomp, (in the USA) 858-848-5402,jamiller@anacomp.com; or Alan Essam, Communications for AnacompInternational, +44 118 989 3651, aessam@anacomp.com Company NewsOn-Call: http://www.prnewswire.com/comp/054532.html or fax, 800-758-5804, ext. 054532 Web site: http://www.anacomp.com

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