Ingram Micro Nets Outsourcing Agreements in Northern

Europe / Company to Deliver Fulfilment and Configuration Services to Telenor (Norway) and GE Capital ITS (Denmark) BRUSSELS, Belgium and SANTA ANA, Calif. (PROTEXT) - Ingram Micro Inc., the world's largest wholesale provider of technology products and services, today announced it has signed outsourcing agreements with Telenor IT Service & Installation in Norway and GE Capital IT Solutions in Denmark to provide fulfilment and configuration services. "Ingram Micro continues to reinforce its current position as the leading services and solutions provider to the entire technology industry by providing resellers and vendors with contracted services," said Gregory M. Spierkel, executive vice president, Ingram Micro and president, Ingram Micro Europe. "The two agreements include end-user fulfilment and configuration services that will allow both Telenor IT Service & Installasjon in Norway and GE Capital IT Solutions in Denmark to offer even higher levels of customer service and to reduce operating costs by focusing on their core competencies, using Ingram Micro as an integral business partner." Telenor IT Service & Installasjon -- Norway Telenor IT Service & Installasjon is one of the largest corporate resellers in the country. With today's announcement, Ingram Micro becomes its partner for distribution of information- technology products in Norway. Through this agreement, Telenor IT Service & Installasjon will leverage Ingram Micro's product breadth, offering its customers access to tens of thousands of computer and hardware products from brand-name technology vendors. "Our need to ensure profitability within sales and distribution of IT equipment makes this kind of partnership important to us," said Jan Kare Pedersen, managing director, Telenor IT Service & Installasjon. "Ingram Micro is a very professional distributor and a business partner in whom we have great confidence." Under the terms of the agreement, which will be in effect from October of this year, Ingram Micro Norway will fulfil all IT- product shipments to Telenor's customers in the Norwegian market. In addition, the contract involves a business operation transfer of 24 of Telenor's employees to Ingram Micro Norway. Telenor's sales, marketing and support teams will continue to serve its customers directly in the Norwegian market. "We welcome the arrival of the Telenor employees and look forward to launching this new partnership with Telenor IT Service & Installasjon," said Ove Kristensen, managing director, Ingram Micro Norway. "Telenor is already one of our largest reseller customers. Today's agreement is therefore significant and very important to our organisation as it will give us considerable growth in the Norwegian market," Kristensen said. In 1998, Telenor IT Service & Installasjon, with Telenor Bedrift, had combined product purchases of more than 2 billion NOK, or approximately US $275 million. Starting with this three- year agreement, Telenor IT Service & Installasjon will acquire a majority of its products from Ingram Micro Norway. GE Capital IT Solutions -- Denmark GE Capital IT Solutions is a global one-source provider of integrated business and support solutions and one of the largest and fastest-growing corporate VAR in Denmark. Through the strategic outsourcing agreement announced today, Ingram Micro has become its primary supplier of technology products and its main partner for outsourcing all of its physical distribution of products to customers in Denmark. In addition, the partnership with Ingram Micro gives GE Capital IT Solutions' corporate customers the opportunity to purchase multivendor solutions from a single source quickly and efficiently. With today's agreement, GE Capital IT Solutions no longer will need to stock, configure or assemble products prior to delivery, as Ingram Micro will assume these functions. GE Capital IT Solutions will close down its Birkerod (Denmark) warehouse and configuration facility. All the facility's employees will transfer to Ingram Micro Denmark. "Outsourcing our product fulfilment and integration service to Ingram Micro, will help us reduce operating costs and increase our service level to our customers," said Peder Bjerge, managing director, GE Capital IT Solutions Denmark. "We chose Ingram Micro because it understands how to integrate the entire technology supply chain, ensuring maximum efficiency and service." In 1998, GE Capital Denmark had more than 500 million DKK, or approximately US $75 million, in total revenue. With this agreement, Ingram Micro Denmark will supply products for most of GE Capital Denmark's annual sales. Asger Falstrup, vice president, Ingram Micro Northern Europe, said: "These agreements with Telenor in Norway and GE Capital in Denmark further consolidate Ingram Micro's position as the leading wholesale provider of technology products and services in the Nordic region." He added: "I believe more and more of our successful and forward-looking customers are realising that the challenging cost levels of doing business in the Nordic region can be significantly improved by outsourcing large parts of their business to Ingram Micro. Doing so allows them to better focus on their core business and thus further enhance their services to the customer." Today's announcements in Northern Europe add to the growing list of technology resellers and vendors that seek to conduct business proficiently and cost-effectively by leveraging Ingram Micro's strengths. In the USA, Ingram Micro recently announced similar outsourcing agreements with Software Spectrum Inc., Elcom International Inc., CompUSA and Unisys Corporation. About Ingram Micro Inc. Ingram Micro Inc. (NYSE: IM), headquartered in Santa Ana (California) is the world's largest wholesale provider of technology products and services, and is a leader in assembly and integration services with sales of $25.5 billion for the past four reported quarters. The company and its subsidiaries operate in 34 countries and distribute more than 225,000 products to more than 140,000 resellers in 130 countries. Ingram Micro can be found at www.ingrammicro.com. About GE Capital IT Solutions GE Capital IT Solutions is a global one-source provider of integrated business and support solutions that keep its customers sharply focused on their businesses' key success factors. Headquartered in Newport (Ky.) GE Capital IT Solutions offers a suite of strategic solutions to support the information technology needs of diverse industries and businesses, employing the Six Sigma Quality methodology. Solutions are focused into three main categories: business solutions, support solutions and acquisition solutions that cover areas including IT Management Services, E-Commerce, Internetworking Architecture Services, Software Licensing, Asset Management, Enterprise Management Services and Disaster Recovery. The company has offices in 18 countries worldwide. The company is a wholly owned subsidiary of GE Capital Services, a diversified global financial services company with 28 specialized businesses. To learn more go to www.gecits.ge.com. About Telenor IT Service & Installasjon Telenor IT Service and Installasjon provides products and services in the areas of telephony, information technology, electrical engineering, security and integrated solutions. More than 6,000 employees carry out installation, service and maintenance within the fields of telecommunications and information technology, as well as integrated installations. In 1998, both turnover and profits increased. More and more of the business is generated from customers outside Telenor. Telenor IT Service and Installasjon's head office is situated in Oslo (Norway). Telenor IT Service & Installasjon operates in both Sweden and Denmark, but first and foremost nation-wide in Norway. This is important in order to serve large customers and offer complete solutions. The business area employs people in most municipalities, working out of 150 locations, securing a local presence and local knowledge all over the country. As part of Telenor's increasing international activity, Telenor IT Service and Installasjon had several assignments in the Nordic countries as well as in a range of other countries, most recently in Bangladesh, Montenegro, Kosovo, Lithuania and Russia. For further information: www.telenor.com. Forward-Looking Statement Certain statements in this press release may be forward- looking statements that involve risks and uncertainties. Words such as "anticipates," "intends," "plans," "believes," "seeks," "estimates" and variations of such words and similar expressions are intended to identify such forward-looking statements. These statements are based on current expectations and projections about the technology distribution industry and assumptions made by Ingram Micro's management and are not guarantees of future performance. Therefore, actual events and results may differ materially from those expressed or forecasted in the forward- looking statements due to factors such as those identified in Exhibit 99.01 of Ingram Micro's annual report on Form 10-K for the fiscal year ended January 2nd 1999. Other risks or uncertainties may be detailed from time to time in Ingram Micro's future Securities and Exchange Commission filings. Ingram Micro undertakes no obligation to update any forward-looking statements in press releases. Ingram Micro is a trademark used under license by Ingram Micro Inc. All other logos, brand names and product names are trademarks of their respective companies. ots Original Text Service: Ingram Micro Inc. Internet: http://www.newsaktuell.de Contact: Eline Jongerius, Director of Public Relations, Europe, of Ingram Micro, (+31)-30-2464001 ext. 4400, fax: (+31)-30- 2465400, eline.jongerius@ingram.nl; or Raffaela Millonig, Account Manager of Aid Network, (+39)-02-676063 ext. 26, fax: (+39)-02- 67606341, raffaela.millonig@aidnetwork.com; or Anne Karin Augland, Information Director of Telenor IT Service & Installasjon AS, 47-22-77-32-03 or 47-901-30-100 Web site: http://www.gecits.ge.com Web site: http://www.telenor.com Web site: http://www.ingrammicro.com Subscribers please note that material bearing the slug "PROTEXT" is not part of CTK's news service and is not to be published under the "CTK" slug. Protext is a commercial service providing distribution of press releases from clients, who are identified in the text of Protext reports and who bear full responsibility for their contents. PROTEXT